Pharmacy Customer Experience Specialist

Walgreens; Canal Winchester (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Canal Winchester, Ohio is seeking a Pharmacy Customer Experience Associate to help deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to access patient and drug information and process prescriptions.

This role emphasizes accurate cash handling, stock management, and maintaining store display standards, with potential to grow into PTCB-certified pharmacy support through training.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at the register.
• Assist pharmacist under supervision with prescriptions and pharmacy systems.
• Stock shelves, manage inventory, and keep counters clean.
• Handle returns, refunds, and exchanges as needed.
• Support pharmacy team with daily tasks and adherence to policies.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Canal Winchester, Ohio is seeking a Pharmacy Customer Experience Associate to help deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to access patient and drug information and process prescriptions.

This role emphasizes accurate cash handling, stock management, and maintaining store display standards, with potential to grow into PTCB-certified pharmacy support through training.