Pharmacy Customer Care Specialist

Walgreens; Grove City (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Ohio is seeking a Pharmacy/Customer Experience Associate to deliver friendly checkout, assist pharmacists under supervision, and help customers with products and services. You will handle cash, guide shoppers to items, and ensure accurate prescription processing using store systems.

The role emphasizes integrity, teamwork, and flexible scheduling to support store operations and patient care. Join a team that values service and community health.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at every interaction.
• Registers sales on the cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customer service in the store, answers questions, and resolves issues to ensure a positive experience.
• Performs duties as assigned by Pharmacy Manager and Staff Pharmacist including entering patient data and supporting workflow.

Skills

Customer service

Cashier

Retail experience

Education

High school diploma or equivalent

Tools

Pharmacy systems

POS system

Job description

Walgreens in Ohio is seeking a Pharmacy/Customer Experience Associate to deliver friendly checkout, assist pharmacists under supervision, and help customers with products and services. You will handle cash, guide shoppers to items, and ensure accurate prescription processing using store systems.

The role emphasizes integrity, teamwork, and flexible scheduling to support store operations and patient care. Join a team that values service and community health.