Pharmacy Customer Experience Specialist

Walgreens; Alliance (OH); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is hiring for a customer-focused position at our store in Ohio. You will engage customers, assist with checkout, and support the pharmacy team by handling routine tasks and processing prescriptions under supervision.

The role emphasizes friendly service, accuracy with medication handling, and maintaining clean, organized store conditions. Prior retail experience and PTCB certification are preferred; English fluency is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, friendly checkout service and greet customers.
• Assist pharmacist under supervision with patient and drug information in pharmacy systems.
• Process prescriptions, entering data and checking for interactions.
• Maintain store cleanliness, displays and inventory, and assist with merchandise rotation.
• Support Pharmacy Department with routine tasks and workflow scheduling.

Skills

Customer service

Retail experience

English fluency

Education

PTCB certification

Tools

POS system

Computer skills

Job description

Walgreens is hiring for a customer-focused position at our store in Ohio. You will engage customers, assist with checkout, and support the pharmacy team by handling routine tasks and processing prescriptions under supervision.

The role emphasizes friendly service, accuracy with medication handling, and maintaining clean, organized store conditions. Prior retail experience and PTCB certification are preferred; English fluency is required.