Pharmacy Customer Care Specialist

Walgreens; Colorado Springs (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens offers an opportunity to join the pharmacy support team, assisting pharmacists and serving customers at checkout while maintaining accurate prescription processing using store systems.

You will engage customers, handle transactions, and contribute to a delightful in-store experience. Training includes PTCB certification and ongoing education to stay current with healthcare and pharmacy practices.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring, and weighing medications.
• Good computer skills and inventory knowledge are preferred.

Responsibilities

• Serves customers at checkout with courteous, fair, and friendly service.
• Assists pharmacists under supervision and supports prescription processing.
• Maintains store cleanliness, stocking, and merchandising.
• Uses pharmacy systems to enter patient and drug information and process prescriptions.
• Reports prescription errors to the pharmacist on duty and adheres to policies.
• Manages inventory, pricing, and department duties as directed by management.
• Supports photo services and web-order pickup as needed.

Skills

Customer service

Pharmacy systems knowledge

Cash handling

English proficiency

Education

PTCB certification

Job description

Walgreens offers an opportunity to join the pharmacy support team, assisting pharmacists and serving customers at checkout while maintaining accurate prescription processing using store systems.

You will engage customers, handle transactions, and contribute to a delightful in-store experience. Training includes PTCB certification and ongoing education to stay current with healthcare and pharmacy practices.