Pharmacy Customer Care Specialist

Walgreens; Glendale (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking friendly and detail-oriented staff to deliver exceptional customer service at the point of sale and to support the pharmacy team. You will greet customers, operate the register, and assist pharmacists in processing prescriptions while maintaining a clean, organized store environment.

This role emphasizes accuracy in medication handling, adherence to policies, and proactive customer engagement to ensure a positive Walgreens experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.

Responsibilities

• Greet customers and provide assistance with products and services.
• Operate cash register and handle transactions, including returns and exchanges.
• Assist pharmacist under supervision with entering patient and drug information and processing prescriptions.
• Maintain counters and shelves, keep merchandised, and price items as directed.
• Support Pharmacy Department on inventory management and filing claims for shortages or overages.

Skills

Customer service

Math skills

Computer skills

English fluency

Education

PTCB certification

Tools

POS systems

Job description

Walgreens is seeking friendly and detail-oriented staff to deliver exceptional customer service at the point of sale and to support the pharmacy team. You will greet customers, operate the register, and assist pharmacists in processing prescriptions while maintaining a clean, organized store environment.

This role emphasizes accuracy in medication handling, adherence to policies, and proactive customer engagement to ensure a positive Walgreens experience.