Pharmacy Customer Care Specialist

Walgreens; Lyons (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to deliver exceptional customer service at the checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, manage patient information, and help maintain accurate inventory and displays.

The role emphasizes accuracy, reliability, and a friendly, proactive approach to customers in a fast-paced retail setting. The position requires PTCB certification or progress toward certification, flexibility for

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• PTCB certification or enrollment in a state program preferred.

Responsibilities

• Greet customers and provide assistance to create a positive experience.
• Assist pharmacists under supervision with dispensing and pharmacy tasks.
• Process prescriptions and manage pharmacy information in the computer system.
• Handle inventory, pricing, and merchandising to keep store stocked and organized.
• Provide courteous, efficient checkout and respond to customer inquiries.

Skills

Customer service

Cash register operations

Pharmacy software

Prescription processing

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a team member to deliver exceptional customer service at the checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, manage patient information, and help maintain accurate inventory and displays.

The role emphasizes accuracy, reliability, and a friendly, proactive approach to customers in a fast-paced retail setting. The position requires PTCB certification or progress toward certification, flexibility for