Pharmacy Customer Care Specialist

Walgreens; Annapolis (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Annapolis, MD, is seeking a Pharmacy Technician to assist the pharmacist under supervision and provide excellent customer service at the front end. You will process prescriptions, handle cash transactions, and maintain accurate medication and store inventory.

The role requires flexibility to work evenings and weekends in a fast-paced retail environment. Ideal candidates have at least basic retail experience, good math and computer skills, and a willingness to pursue PTCB

Qualifications

• Fluent in English reading, writing and speaking.
• Willingness to work flexible schedule including evenings and weekends.
• Relevant experience in retail or CVS/ Walgreens environment preferred.
• PTCB certification is preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions.
• Provide courteous, fast checkout and customer service at registers.
• Maintain clean, stocked counters and shelves.
• Process cash, returns, exchanges, and refunds.
• Handle phone calls not requiring pharmacist attention.
• Support pharmacy operations and inventory management.

Skills

Customer service

Cash handling

Mathematical accuracy

Computer skills

Inventory awareness

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Annapolis, MD, is seeking a Pharmacy Technician to assist the pharmacist under supervision and provide excellent customer service at the front end. You will process prescriptions, handle cash transactions, and maintain accurate medication and store inventory.

The role requires flexibility to work evenings and weekends in a fast-paced retail environment. Ideal candidates have at least basic retail experience, good math and computer skills, and a willingness to pursue PTCB