Pharmacy Customer Care Clerk (Drive-Thru)

Lewis Drug Stores; Tracy (MN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid Time Off

PTO – Volunteer time

Job summary

The Pharmacy Clerk at Lewis Drug Stores serves as the first point of contact for patients, delivering prompt and friendly customer service. You will handle transactions, assist with waiting times, and support prescription processing in a fast-paced environment.

Responsibilities include answering calls, maintaining patient information securely, and assisting with drive-thru orders and daily pharmacy setup. This non-exempt role offers a range of benefits and requires strong organizational skills.

Qualifications

• High school diploma or equivalent required (or in progress).
• Ability to handle transactions accurately and responsibly.

Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information according to HIPAA.

Skills

Customer service

Cash handling

HIPAA compliance

Multi-tasking

Verbal/written communication

Education

High school diploma or equivalent (or in progress)

Tools

Cash register

Pharmacy software

Job description

The Pharmacy Clerk at Lewis Drug Stores serves as the first point of contact for patients, delivering prompt and friendly customer service. You will handle transactions, assist with waiting times, and support prescription processing in a fast-paced environment.

Responsibilities include answering calls, maintaining patient information securely, and assisting with drive-thru orders and daily pharmacy setup. This non-exempt role offers a range of benefits and requires strong organizational skills.