Pharmacy Clerk — Patient Care & Fast Service

Lewis Drug; Sheldon (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, LPFSA options

401k retirement savings

Job summary

Lewis Drug is seeking a Pharmacy Clerk to be the first point of contact for patients and customers. You will provide prompt, professional service, assist with transactions, and support prescription filling and delivery operations.

You will handle calls, maintain confidentiality, and work with various software systems to ensure efficient, accurate service. This role emphasizes teamwork and a positive patient experience.

Qualifications

• High school diploma or equivalent required (or in progress).
• Ability to handle transactions accurately and responsibly.
• Basic math and computer skills.

Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information according to HIPAA Act.
• Prepare paperwork and compile medications for delivery and mail out orders.
• Manage and serve drive-thru patients in an efficient manner (if applicable).
• Log into a variety of software systems and use a cash register.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Cash register

POS software

Job description

Lewis Drug is seeking a Pharmacy Clerk to be the first point of contact for patients and customers. You will provide prompt, professional service, assist with transactions, and support prescription filling and delivery operations.

You will handle calls, maintain confidentiality, and work with various software systems to ensure efficient, accurate service. This role emphasizes teamwork and a positive patient experience.