Pharmacy Customer Care Specialist

Lewis Drug Stores; Jackson (MN); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA options

401k

Job summary

Lewis Drug Stores is seeking a Pharmacy Clerk in Minnesota to provide patient and customer care at the point of contact. You will handle prescriptions, assist with drive-thru, process transactions, and maintain confidentiality of health information.

The role requires basic math and computer skills, strong organizational abilities, and a team-oriented attitude. Full- and part-time benefits are offered, with non-exempt hourly compensation.

Qualifications

• High school diploma or equivalent required (or in progress).
• Ability to handle transactions accurately and responsibly.
• Basic math and computer skills.

Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information according to the HIPPA Act.
• Prepare paperwork and compile medications for delivery and mail out orders.
• Manage and serve drive-thru patients in an efficient manner (if applicable).
• Ability to log into a variety of software systems and use a cash register.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist.

Skills

Customer service

Basic math

Computer literacy

Multi-tasking

Education

High school diploma or equivalent

Job description

Lewis Drug Stores is seeking a Pharmacy Clerk in Minnesota to provide patient and customer care at the point of contact. You will handle prescriptions, assist with drive-thru, process transactions, and maintain confidentiality of health information.

The role requires basic math and computer skills, strong organizational abilities, and a team-oriented attitude. Full- and part-time benefits are offered, with non-exempt hourly compensation.