Pharmacy Concierge & Customer Experience Associate

Walgreens; Portland (ME); On-site; USD 24,452 - 27,552; Full time

Job summary

Walgreens is looking for a customer-focused team member to assist in pharmacy support and front-end operations. You will interact with customers, handle cash transactions, and help ensure accurate prescription processing under supervision of the pharmacist.

Flexible scheduling is required, with evenings and weekend hours. Prior retail experience, basic math, and computer skills are preferred, along with PTCB certification if possible. Equal opportunity employer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in dispensing and pharmacy workflows.
• Provide courteous, efficient checkout and customer service.
• Help with store operations including inventory, displays, and basic clerical tasks.
• Support pharmacy department on scheduling and workflow management.
• Handle customer questions and direct them to appropriate team members.

Skills

Fluent English

Flexible schedule

Customer service

Education

PTCB certification

Tools

POS system

Inventory control software

Job description

Walgreens is looking for a customer-focused team member to assist in pharmacy support and front-end operations. You will interact with customers, handle cash transactions, and help ensure accurate prescription processing under supervision of the pharmacist.

Flexible scheduling is required, with evenings and weekend hours. Prior retail experience, basic math, and computer skills are preferred, along with PTCB certification if possible. Equal opportunity employer.