Pharmacy Client Services Lead

Libertysoftware; Grapevine (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

100% employer-paid medical and life insurance

Fully vested 401(k) with employer match

Generous paid time off

Tuition reimbursement

Job summary

Liberty Software, located in Grapevine, TX, is seeking a Client Service Supervisor to lead its Client Services team. This role involves mentoring members, managing performance, and resolving escalated client issues with professionalism.

The ideal candidate will have a Bachelor's degree and a minimum of five years' relevant experience, ideally in pharmacy operations. The company offers excellent benefits starting from day one, including employer-paid medical insurance and a fully vested 401(k).

Qualifications

• Minimum of five years of relevant experience, preferably in pharmacy operations or account management.
• Demonstrated leadership experience in a client-facing or support environment.
• Exceptional multitasking and organizational skills.

Responsibilities

• Supervise day-to-day performance of the Client Services team.
• Mentor team members on ticket handling, customer communication, and technical troubleshooting.
• Serve as the point of contact for escalated customer issues.

Skills

Leadership in client support

Pharmacy operations

Customer service

Technical troubleshooting

Problem-solving

Education

Bachelor's degree

Job description

Liberty Software, located in Grapevine, TX, is seeking a Client Service Supervisor to lead its Client Services team. This role involves mentoring members, managing performance, and resolving escalated client issues with professionalism.

The ideal candidate will have a Bachelor's degree and a minimum of five years' relevant experience, ideally in pharmacy operations. The company offers excellent benefits starting from day one, including employer-paid medical insurance and a fully vested 401(k).