Pharmacy Client Services Lead

Dormont Manufacturing Co; Grapevine (TX); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

100% employer-paid medical and life insurance

Fully vested 401(k) with employer match

Tuition reimbursement

Generous paid time off

Job summary

Liberty Software in Grapevine, TX is hiring a Client Service Supervisor to lead their Client Services team. The ideal candidate should have a Bachelor’s degree and at least five years of experience in pharmacy operations, showing strong leadership and customer service skills.

The role involves guiding team members, resolving escalated client issues, and ensuring high levels of responsiveness. Benefits include 100% employer-paid medical insurance, a fully vested 401(k), generous paid time off, and much more.

Qualifications

• Minimum of five years of relevant experience in pharmacy or account management.
• Demonstrated leadership experience in a client-facing environment.
• Advanced understanding of the independent pharmacy industry strongly preferred.

Responsibilities

• Supervise the Client Services team’s performance.
• Provide guidance to team members on customer communication.
• Resolve escalated client issues professionally.

Skills

Leadership

Customer service

Pharmacy operations

Technical troubleshooting

Multitasking

Organizational skills

Education

Bachelor’s degree

Job description

Liberty Software in Grapevine, TX is hiring a Client Service Supervisor to lead their Client Services team. The ideal candidate should have a Bachelor’s degree and at least five years of experience in pharmacy operations, showing strong leadership and customer service skills.

The role involves guiding team members, resolving escalated client issues, and ensuring high levels of responsiveness. Benefits include 100% employer-paid medical insurance, a fully vested 401(k), generous paid time off, and much more.