Pharmacy Client Engagement Project Manager – Large Complex National Accounts

001 Brown & Brown, Inc; United States; Remote; USD 125,000 - 175,000; Full time

Benefits offered by this job

Health benefits

401k

Employee discounts

Paid time off

Job summary

Brown & Brown, a leading insurance broker, seeks a Pharmacy Client Engagement Project Manager for Large Complex National Accounts. You will serve as the central PM for pharmacy consulting work, ensuring intake, prioritization and execution across internal teams.

The role requires a Bachelor's degree and 4–7 years' PM or pharmacy consulting experience, strong organizational skills, and proficiency with financial modeling and RFP processes.

Qualifications

• Bachelor’s degree in Business, Healthcare, Project Management, or related field.
• 4–7 years of project management, operations management, or pharmacy consulting support.
• Experience managing complex projects, workflows, or operations in a consulting environment.
• Proficiency with project tracking tools and methodologies.
• Preferred PBM, pharmacy consulting, or healthcare consulting experience.

Responsibilities

• Establish and manage workflow processes with intake tracking, resources, deadlines, and SLAs.
• Coordinate engagement with Pharmacy Consulting teams across service areas.
• Oversee financial modeling work, standardized models, training, peer review, and QA.
• Develop and maintain standardized project plans, timelines, and communication protocols.
• Ensure work product is documented, version-controlled, and stored in repositories.
• Coordinate PBM contract review workflows and procurement methodologies.
• Support RFP templates, tools, and procurement methodologies.
• Track clinical strategy initiatives with SME teams and advance intellectual capital.
• Monitor project performance, identify risks, and propose solutions for quality.

Skills

Project management

Healthcare industry knowledge

Excel

PowerPoint

Team collaboration

Stakeholder management

RFP processes

PBM knowledge

Analytical skills

Education

Bachelor’s degree in Business/Healthcare/Project Management

Tools

Microsoft Office

Excel

PowerPoint

Teams/SharePoint

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Pharmacy Client Engagement Project Manager – Large Complex National Accounts to join our growing team! The Pharmacy Client Engagement Project Manager – Large Complex National Accounts serves as the central project manager for all incoming pharmacy consulting work for internal large market employer teams, ensuring seamless intake, prioritization, and execution of deliverables

How You Will Contribute:

• Establish and manage workflow processes, including intake tracking, assignment of resources, deadline management, and adherence to defined SLAs
• Partner closely with Large Employer Market consultants to coordinate engagement with the Pharmacy Consulting team across key service areas (financial modeling, PBM contracting, clinical strategy, etc.)
• Oversee and coordinate all financial modeling work, including ensuring proper use of standardized models, facilitating training, and managing peer review and quality assurance processes
• Develop, implement, and maintain standardized project plans, timelines, and communication protocols across all pharmacy consulting engagements
• Ensure all work product is properly documented, version-controlled, and stored in centralized repositories consistent with team and organizational standards
• Coordinate PBM contract review workflows, ensuring timely completion, consistency in approach, and alignment with best practices
• Support the maintenance, and continuous improvement of RFP templates, tools, and procurement methodologies
• Partner with clinical and financial subject matter experts to track and advance clinical strategy initiatives and broader intellectual capital development efforts
• Monitor project performance, identify risks or bottlenecks, and proactively identify solutions to maintain high service quality and delivery consistency
• Develop reporting and dashboards to provide visibility into team capacity, project status, turnaround times, and overall performance metrics
• Assist leadership with resource planning, workload balancing, and capacity forecasting as demand for services grows

Skills & Experience to be Successful:

• Bachelor’s degree in Business, Healthcare, Project Management, or related field and/or 4–7 years of relevant experience in project management, operations management, or pharmacy consulting support
• Demonstrated experience managing complex projects, workflows, or operations in a consulting or professional services environment
• Strong organizational and project management skills with experience using project tracking tools and methodologies
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Teams/SharePoint
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Preferred Prior experience within Pharmacy Benefit Management (PBM), pharmacy consulting, or healthcare consulting
• Familiarity with financial modeling processes and quality assurance/peer review frameworks
• Experience supporting RFP processes, contract review workflows, or procurement initiatives

Pay Range $125,000 - $175,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.