Junior Project Manager, Retail Operations

001 Brown & Brown, Inc; Daytona Beach (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase plan (ESPP)

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays

Employee discounts

Job summary

Brown & Brown seeks a Junior Project Manager in Retail Operations to help organize, track, and communicate progress across strategic initiatives. You will prepare executive‑ready reports, maintain detailed meeting notes, and ensure milestones are met with strong cross‑functional collaboration.

The role focuses on building structured project plans, dashboards, and leadership communications while partnering with business leaders to understand priorities and deliver outcomes.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–3 years of experience in project coordination, business operations, administration, consulting support, or related roles.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Advanced Microsoft PowerPoint, Excel, Teams, and Outlook proficiency.
• Demonstrated abilities to create dashboards and integrate AI technologies.
• Exposure to project management methodologies and tools.
• Experience creating executive presentations, dashboards, or business reports.
• CAPM certification or interest in pursuing project management certifications.

Responsibilities

• Serve as a key project coordination partner to the Retail Chief of Staff, helping organize, track, and execute strategic business initiatives.
• Capture, document, and maintain detailed meeting notes, action items, decisions, owners, and due dates from leadership meetings and project discussions.
• Track progress against commitments and proactively follow up with stakeholders to ensure deliverables are completed on schedule.
• Prepare and distribute clear, concise project status reports, dashboards, and progress updates for business leaders.
• Develop polished executive presentations, PowerPoint decks, business reviews, and leadership communications.
• Maintain project plans, trackers, timelines, milestones, risks, dependencies, and supporting documentation across multiple initiatives.
• Coordinate meetings, agendas, materials, and follow‑up communications to support effective project execution and decision‑making.
• Compile information from multiple teams and stakeholders into organized, executive‑ready summaries, reports, and recommendations.
• Support leadership planning processes by organizing priorities, monitoring progress, and ensuring visibility into key initiatives.
• Build strong relationships with Retail leaders and business partners to understand objectives and operational needs.
• Identify opportunities to improve project tracking, reporting, communication, and processes.
• Demonstrate attention to detail, accountability, and follow‑through while managing multiple priorities.

Skills

Organizational skills

Written & verbal communication

Dashboard creation

AI integration awareness

Project coordination

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

PowerPoint

Excel

Teams

Outlook

BI dashboards

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Junior Project Manager, Retail Operations reports to the Retail Chief of Staff in support of the Retail leadership team's top priorities by helping organize, track, and communicate progress across strategic business initiatives.

This role serves as the operational backbone for project execution, ensuring action items, deliverables, timelines, and leadership commitments are documented and followed through to completion.

This role is a hybrid position based out of our Daytona Beach headquarters office. Relocation is not offered for this role.

This individual will partner closely with business leaders to prepare executive-ready reports, presentations, and project updates while maintaining detailed project documentation and tracking tools.

The ideal candidate is highly organized, intellectually curious, eager to learn the business, and passionate about bringing structure and accountability to complex initiatives.

This role is ideal for an early-career professional or someone looking to leverage their Project Management experience to further develop their business acumen.

Success in this role comes from exceptional attention to detail, strong communication skills, influential follow-up, and curiosity about the business.

How You Will Contribute

Serve as a key project coordination partner to the Retail Chief of Staff, helping organize, track, and execute strategic business initiatives.

Capture, document, and maintain detailed meeting notes, action items, decisions, owners, and due dates from leadership meetings and project discussions.

Track progress against commitments and proactively follow up with stakeholders to ensure deliverables are completed on schedule.

Prepare and distribute clear, concise project status reports, dashboards, and progress updates for business leaders.

Develop polished executive presentations, PowerPoint decks, business reviews, and leadership communications.

Maintain project plans, trackers, timelines, milestones, risks, dependencies, and supporting documentation across multiple initiatives.

Coordinate meetings, agendas, materials, and follow‑up communications to support effective project execution and decision‑making.

Compile information from multiple teams and stakeholders into organized, executive‑ready summaries, reports, and recommendations.

Support leadership planning processes by organizing priorities, monitoring progress, and ensuring visibility into key initiatives.

Build strong relationships with Retail leaders and business partners to develop a deep understanding of business objectives, priorities, and operational needs.

Identify opportunities to improve project tracking, reporting, communication, and organizational effectiveness through standardized tools and processes.

Demonstrate exceptional attention to detail, accountability, and follow‑through while managing multiple priorities in a fast‑paced environment and continuously learning the Retail business.

Skills and Qualifications to Be Successful

• Bachelor's degree or equivalent combination of education and experience.
• 1-3 years of experience in project coordination, business operations, administration, consulting support, or related roles.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Advanced Microsoft PowerPoint, Excel, Teams, and Outlook proficiency.
• Demonstrated abilities to create dashboards and integrate AI technologies.
• Exposure to project management methodologies and tools.
• Experience creating executive presentations, dashboards, or business reports.
• CAPM certification or interest in pursuing project management certifications.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

We think of ourselves as a team, so we have teammates — not employees. We strive to attract people who are competitive, driven, and disciplined.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results.

With a team that is as connected locally as it is globally, our high‑performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage.

We think of ourselves as a team, so we have teammates — not employees, and leaders — not managers.

Everything we do is about the greater "WE" — never "me." While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission — always doing what is best for our customers.

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies ("Recruiting Vendors"). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown.