Pharmacy Clerk: Customer Care & Rx Support

Cadient, LLC; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

ShopRite of 20th Ave in College Point, NY is seeking a Pharmacy Clerk to support the Pharmacy Department with cash handling, customer service, and stock functions. The role focuses on accurate prescription processing, HIPAA compliance, and maintaining a clean, efficient work area.

We expect strong English communication, basic math, and the ability to work with various software systems. This is an on-site position with overtime as needed and a customer-first service mindset.

Qualifications

• Must be 18 years of age or older.
• Must maintain proper state licensing or certifications.
• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.

Responsibilities

• Greet all Customers and provide them with prompt, courteous service and assistance.
• Accurately ring the sale of prescriptions.
• Accurately and quickly collect proper payment and provide proper change.
• Comply with State and Federal drug laws as regulated by the State Board of Pharmacy, HIPAA, the Drug Enforcement Agency and the Food and Drug Administration.
• Maintain appropriate security of Pharmacy Department.
• Exhibit the utmost professionalism and confidentiality when dealing with patients and their health information.
• Answer the telephone in a friendly and efficient manner.
• Take prescriptions from patients/customers and verify name, address, telephone number, date of birth, allergies, and insurance information.

Skills

Customer service

Communication skills

Basic math

Reading/writing in English

Teamwork

Cash handling

Tools

POS system

Job description

ShopRite of 20th Ave in College Point, NY is seeking a Pharmacy Clerk to support the Pharmacy Department with cash handling, customer service, and stock functions. The role focuses on accurate prescription processing, HIPAA compliance, and maintaining a clean, efficient work area.

We expect strong English communication, basic math, and the ability to work with various software systems. This is an on-site position with overtime as needed and a customer-first service mindset.