Pharmacy Care Technician: Patient Outreach & Support

Optum; Lynnwood (PA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical, dental, vision coverage

401(k) plan

Résumé du poste

Optum is seeking a Pharmacy Care Technician to support the Optum at Home program, assisting Pharmacists with patient outreach, provider communication and care coordination. You will make and document calls, send faxes, and follow up with providers, patients and pharmacies to implement clinical recommendations and improve outcomes.

The role is based at 3901 Hoyt Ave, Everett, WA, with Monday–Friday 8:30am–5pm PST.

Qualifications

• High School Diploma or GED required.
• Active State of Washington Pharmacy Technician Certification.
• 1+ year of computer proficiency experience with Microsoft Office Suite.

Responsabilités

• Contact patients, answer calls, and schedule or reschedule appointments.
• Monitor enrollments, lab orders, and test results for timely follow-up.
• Resolve patient, billing, and pharmacy issues with strong service.
• Support clinicians with daily operations and patient follow-up.

Connaissances

Communication skills

Independent worker

Time management

Customer service

Formation

High School Diploma/GED

Pharmacy Technician Certification

Outils

Microsoft Office

Description du poste

Optum is seeking a Pharmacy Care Technician to support the Optum at Home program, assisting Pharmacists with patient outreach, provider communication and care coordination. You will make and document calls, send faxes, and follow up with providers, patients and pharmacies to implement clinical recommendations and improve outcomes.

The role is based at 3901 Hoyt Ave, Everett, WA, with Monday–Friday 8:30am–5pm PST.