Pharmacy Care Coordinator — Patient Outreach & Support

Jobtome; Snohomish (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental & Vision

401(k) plan

Education reimbursement

Employee discounts

Employee assistance program

Referral program

Voluntary benefits

Job summary

Optum’s Pharmacy Care Technician role supports the Optum at Home program by assisting pharmacists with patient outreach, provider communication, and care coordination. You will handle calls, faxes, and follow-ups to improve patient outcomes while working with RNs, ARNPs, and pharmacists.

The position operates Monday–Friday, 8:30am–5pm PST at the Everett, WA location and offers a comprehensive benefits package as part of UnitedHealth Group.

Qualifications

• High School Diploma or GED is required.
• Active State of Washington Pharmacy Technician Certification.
• At least 1 year of computer proficiency with Microsoft Office Suite.

Responsibilities

• Contact patients, answer calls, and schedule appointments.
• Monitor enrollments, lab orders, and test results for timely follow-up.
• Investigate and resolve patient, billing, and pharmacy-related issues with good customer service.
• Support clinicians and pharmacists with daily operations and follow-up activities.
• Maintain accurate patient records per policies.

Skills

Communication

Customer service

Multitasking

Time management

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Optum’s Pharmacy Care Technician role supports the Optum at Home program by assisting pharmacists with patient outreach, provider communication, and care coordination. You will handle calls, faxes, and follow-ups to improve patient outcomes while working with RNs, ARNPs, and pharmacists.

The position operates Monday–Friday, 8:30am–5pm PST at the Everett, WA location and offers a comprehensive benefits package as part of UnitedHealth Group.