Pharmacy Care Coordinator - At-Home Support

Jobtome; Edmonds (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Stock Purchase Plan

Job summary

Optum is seeking a Pharmacy Care Technician in Everett, Washington, to assist pharmacists with outreach, provider communication, and care coordination. You will make calls, document activity, and help implement recommendations to improve patient outcomes.

Typical schedule is Monday–Friday, 8:30am–5pm PST as part of the Optum at Home program. The role requires WA certification, 1+ year of computer experience, and a customer-service mindset.

Qualifications

• High School Diploma or GED required.
• Active State of Washington Pharmacy Technician Certification.
• 1+ year of computer proficiency with Microsoft Office Suite.

Responsibilities

• Contact patients, answer calls and schedule appointments.
• Monitor enrollments, lab orders, and test results for follow-up.
• Resolve patient, billing, and pharmacy issues with high service level.
• Support clinicians with daily operations and patient follow-up.

Skills

Verbal communication

Written communication

Time management

Independent work

Customer service

Education

High School Diploma/GED

Washington Pharmacy Technician Certification

Tools

Microsoft Office

Job description

Optum is seeking a Pharmacy Care Technician in Everett, Washington, to assist pharmacists with outreach, provider communication, and care coordination. You will make calls, document activity, and help implement recommendations to improve patient outcomes.

Typical schedule is Monday–Friday, 8:30am–5pm PST as part of the Optum at Home program. The role requires WA certification, 1+ year of computer experience, and a customer-service mindset.