Pharmacy Care Technician: Patient Outreach & Coordination

Jobtome; Arlington (VA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Pharmacy Care Technician to support the Optum at Home pharmacy program. You will assist the Pharmacist with patient outreach, provider communication, and care coordination, including documenting calls, sending faxes, and following up with providers, patients, and pharmacies.

The position involves coordinating with clinicians, addressing patient inquiries, and ensuring accurate records while maintaining high-quality customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Active State of Washington Pharmacy Technician Certification required.
• Minimum 1 year of computer proficiency with Microsoft Office Suite.

Responsibilities

• Contact patients, answer calls, and schedule/reschedule appointments.
• Monitor enrollments, lab orders, and test results for timely follow-up.
• Resolve patient, billing, and pharmacy-related issues with strong customer service.
• Support clinicians with daily operations and patient follow-up activities.
• Maintain accurate patient records per policies.

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

UnitedHealth Group is seeking a Pharmacy Care Technician to support the Optum at Home pharmacy program. You will assist the Pharmacist with patient outreach, provider communication, and care coordination, including documenting calls, sending faxes, and following up with providers, patients, and pharmacies.

The position involves coordinating with clinicians, addressing patient inquiries, and ensuring accurate records while maintaining high-quality customer service in a fast-paced environment.