Pharmacy Care Specialist: Patient Service and Support

H-E-B; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

H-E-B is seeking a Pharmacy Care Representative to join a team-focused environment delivering exceptional patient care. You will work with Pharmacists, Technicians, and PCRs to process prescriptions, manage the RXEVO system, and support vaccination and MTM activities.

The role requires strong customer service, communication, and multitasking skills in a fast-paced retail pharmacy. Candidates should have a High School Diploma or GED and be 18+ years old; retail pharmacy experience is a plus.

Qualifications

• High School Diploma or GED or equivalent.
• 18+ age requirement.
• Retail/pharmacy experience a plus.

Responsibilities

• Provide superior customer service in a pharmacy setting.
• Assist Pharmacists, Technicians, and PCRs to ensure patient care.
• Process prescriptions and refill numbers into RXEVO.
• Handle point-of-sale transactions accurately.
• Direct customers to pharmacist for counseling.
• Maintain prescription records and filing.
• Support Rx screening events and immunization scheduling.

Skills

Customer service

Pharmacy knowledge

Communication

Teamwork

Multitasking

Telephone etiquette

Education

High School Diploma or GED

Tools

RXEVO

POS system

Job description

H-E-B is seeking a Pharmacy Care Representative to join a team-focused environment delivering exceptional patient care. You will work with Pharmacists, Technicians, and PCRs to process prescriptions, manage the RXEVO system, and support vaccination and MTM activities.

The role requires strong customer service, communication, and multitasking skills in a fast-paced retail pharmacy. Candidates should have a High School Diploma or GED and be 18+ years old; retail pharmacy experience is a plus.