Pharmacy Care & Customer Support Specialist

Lincare Holdings; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lincare Holdings in Longview, TX is seeking a detail‑oriented customer service representative to support patient orders and inquiries. You will communicate with customers, enter orders, verify demographics, and assist with training of staff while ensuring accuracy and compliance with physician directions.

The role emphasizes clear communication, data entry accuracy, and teamwork within a clinical setting. A HS diploma or GED and basic computer skills are required, with licensing as needed by

Qualifications

• HS diploma or GED or 1–3 months related experience.
• Computer entry required.
• Must meet licensing requirements for location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for products/services and education.
• Answers questions and provides customer education regarding products/services.
• Enters customer orders in computerized system and documents calls.
• Verifies and updates demographic information in records.
• Reads and analyzes patient orders and understands pharmacy terminology.

Skills

Communication skills

Customer service

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

Computerized records system

Job description

Lincare Holdings in Longview, TX is seeking a detail‑oriented customer service representative to support patient orders and inquiries. You will communicate with customers, enter orders, verify demographics, and assist with training of staff while ensuring accuracy and compliance with physician directions.

The role emphasizes clear communication, data entry accuracy, and teamwork within a clinical setting. A HS diploma or GED and basic computer skills are required, with licensing as needed by