Pharmacy Customer Care Specialist

Walgreens; Longwood (FL); On-site; USD 15,000 - 25,000; Full time

Job summary

Walgreens is seeking staff to deliver a distinctive customer experience at the point of sale and to assist the pharmacy team in processing prescriptions under supervision. The role emphasizes friendly, efficient checkout service and supportive communication with customers and patients.

Responsibilities include operating store systems, helping customers locate products, and maintaining accurate inventory while ensuring compliance with pharmacy policies and safety standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service and recommends items for sale.

Job description

Walgreens is seeking staff to deliver a distinctive customer experience at the point of sale and to assist the pharmacy team in processing prescriptions under supervision. The role emphasizes friendly, efficient checkout service and supportive communication with customers and patients.

Responsibilities include operating store systems, helping customers locate products, and maintaining accurate inventory while ensuring compliance with pharmacy policies and safety standards.