Pharmacy Technician — Medicare Call Center (Hybrid)

HireTalent - Staffing & Recruiting Firm; United States; Hybrid; USD 25,344 - 36,096; Full time

Job summary

A leading staffing and recruiting firm is seeking a Pharmacy Technician to work in a call center focused on medication adherence. The role involves conducting telephonic outreach, addressing issues with prescription adherence, and working closely with a clinical pharmacy team. Candidates should possess strong organizational and customer service skills, along with at least one year of pharmacy experience. The position offers a pay rate of $22.30 per hour, with a work schedule from 8:00am to 5:00pm CST, Monday through Friday.

Qualifications

• Minimum one year of experience in a retail pharmacy or PBM required.
• Self-motivator with strong organizational skills.
• Effective written and oral communication skills.

Responsibilities

• Conduct telephonic outreach to Medicare members, pharmacies, and providers.
• Maintain member privacy adhering to HIPAA regulations.
• Handle member correspondence, complaints, and inquiries.

Skills

Customer Service

Organizational Skills

Active Listening

Education

Pharmacy Technician Certification

Job description

A leading staffing and recruiting firm is seeking a Pharmacy Technician to work in a call center focused on medication adherence. The role involves conducting telephonic outreach, addressing issues with prescription adherence, and working closely with a clinical pharmacy team. Candidates should possess strong organizational and customer service skills, along with at least one year of pharmacy experience. The position offers a pay rate of $22.30 per hour, with a work schedule from 8:00am to 5:00pm CST, Monday through Friday.