Pharmacy Benefits Client Experience Lead

NHSHP; New Hampshire; On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a Client Support professional to perform and support plan changes, ID card facilitation, reporting, and inbound calls. You will also handle invoicing, group terminations, documentation requests and participate in implementation meetings.

This full-time role offers benefits including medical, dental and vision coverage, 401(k) options, paid time off, and eligibility for bonus programs. Salary ranges from $46,988 to $122,400 per year, with actual offer based on experience,

Qualifications

• 5+ years of experience in a pharmacy, PBM, and/or insurance setting.
• Ability to travel up to 25% of time within the continental United States.

Responsibilities

• Perform and support plan changes.
• Perform ID card facilitation.
• Complete necessary reporting (scheduled, ad-hoc).
• Conduct inbound phone calls.
• Complete assigned invoices.
• Perform group terminations as needed.
• Complete documentation requests.
• Serve as a presence throughout the implementation process.
• Facilitate external-facing meetings.

Skills

5+ years experience in pharmacy/PBM/保险

Education

High school diploma or GED

Bachelor's degree

Tools

Salesforce

Job description

CVS Health is seeking a Client Support professional to perform and support plan changes, ID card facilitation, reporting, and inbound calls. You will also handle invoicing, group terminations, documentation requests and participate in implementation meetings.

This full-time role offers benefits including medical, dental and vision coverage, 401(k) options, paid time off, and eligibility for bonus programs. Salary ranges from $46,988 to $122,400 per year, with actual offer based on experience,