Pharmacy Assistant: Friendly, Customer-Centered Service

CHAS Health; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage: medical/dental/vision

401(k) with employer match

Paid time off: 6+ weeks

Tuition assistance

CME and license fee reimbursement

Childcare reimbursement

Job summary

CHAS Health is seeking a Pharmacy Assistant to support pharmacists in delivering patient-centered service in our community clinics. You will handle counter service, process payments at the POS, verify patient information, and help with insurance data and electronic health records.

You will also assist with medication deliveries, stock management, and maintaining safe storage conditions. A state Pharmacy Assistant Registration or eligibility is required, with a diploma preferred.

Qualifications

• Must have, or be eligible to obtain, a Pharmacy Assistant Registration issued by the state Department of Health.
• HS diploma or equivalent preferred.
• Telephone and customer service skills preferred.
• Computer skills required.
• Ability to learn new software and other office tools required.
• Ability to spell accurately required.
• Ability to clearly communicate information to patients and gather information from patients required.
• Basic math skills and ability to calculate patient payments required.

Responsibilities

• Provides prompt and friendly customer service to patients both in-person and over the phone, addressing their inquiries and relaying appropriate information to the pharmacy team.
• Efficiently operates the point-of-sale system to process transactions, collect co-payment, and reconcile daily transactions as directed.
• Assists in verifying patient demographics, collecting insurance information, and processing electronic documents in the electronic health records system.
• Performs various administrative tasks such as filing, copying, mailing, and maintaining a clean and organized workspace.
• Delivers medications to patients and clinics as needed, in accordance with delivery schedule and in varying weather conditions.
• Monitors and maintains appropriate temperature controls in the pharmacy and during transportation to ensure medication stability.
• Assists with receiving, restocking, and organizing medications and supplies.
• Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Job description

CHAS Health is seeking a Pharmacy Assistant to support pharmacists in delivering patient-centered service in our community clinics. You will handle counter service, process payments at the POS, verify patient information, and help with insurance data and electronic health records.

You will also assist with medication deliveries, stock management, and maintaining safe storage conditions. A state Pharmacy Assistant Registration or eligibility is required, with a diploma preferred.