Pharma Packaging Systems Field Tech – Onsite Expert

Syntegon Technology GmbH; Brooklyn Park (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, Vis

401(k) with company match

Disability & Life Insurance

Education Assistance

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology Services LLC seeks a Field Service Technician for Pharmaceutical Solid Filling & Packaging Systems in Raleigh, NC. You will install, test, analyze, maintain, repair and train on Syntegon equipment at customer sites, delivering excellent technical service and ensuring customer satisfaction.

This role directly supports customer retention and growth of new business for Syntegon Technology, with significant field responsibilities and cleanroom work requirements.

Qualifications

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years’ experience working directly with Customers
• Ability to travel 80% of the time Domestically and Internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required
• Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
• Work in a cleanroom environment, fully gowned. Work in tight quarters; on top and underneath equipment standing, stooping, kneeling and bending continuously (approx. 66% of the time). Lift up to 50lbs on a regular basis.

Job description

Syntegon Technology Services LLC seeks a Field Service Technician for Pharmaceutical Solid Filling & Packaging Systems in Raleigh, NC. You will install, test, analyze, maintain, repair and train on Syntegon equipment at customer sites, delivering excellent technical service and ensuring customer satisfaction.

This role directly supports customer retention and growth of new business for Syntegon Technology, with significant field responsibilities and cleanroom work requirements.