Pharma Referral & Support Specialist

Option Care Home Health LLC; Springfield (IL); On-site; USD 37,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

401K with Company Match

Paid Time Off

HSA Company Match

Tuition Reimbursement

Job summary

Option Care Health is the nation's largest home and alternate site infusion services provider, dedicated to delivering exceptional patient care. The Specialist, Pharma Support Services role focuses on referral management, coordinating with pharma HUB and internal teams to meet contracted KPIs and data reporting.

You will maintain positive relationships with pharma partners, support program requirements, and contribute to process improvements while working in a collaborative health care

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of experience in health insurance, specialty pharmacy, patient registration, or similar external-facing role.
• Knowledge of benefits verifications and prior authorizations preferred.
• Strong attention to detail and customer service orientation.
• Effective interpersonal communication and ability to work with cross-functional teams.

Responsibilities

• Communicate regularly with program representatives to provide referral coordination updates.
• Collaborate with internal partners to drive implementation of referrals.
• Maintain daily communication with patients, providers, and assistance programs to support contract obligations.
• Follow up with stakeholders to ensure tasks are completed and data collected per program requirements.
• Participate in business reviews and meetings as directed by clients.
• Assist in developing SOPs, workflows, and project plans for identified programs.

Skills

Customer service

Interpersonal skills

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Option Care Health is the nation's largest home and alternate site infusion services provider, dedicated to delivering exceptional patient care. The Specialist, Pharma Support Services role focuses on referral management, coordinating with pharma HUB and internal teams to meet contracted KPIs and data reporting.

You will maintain positive relationships with pharma partners, support program requirements, and contribute to process improvements while working in a collaborative health care