Pharma Referral & Care Coordination Specialist

Option Care Enterprises; Annapolis (MD); On-site; USD 37,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time off

Bonding Time Off

Job summary

Option Care Health, a national home infusion leader, seeks a Pharma Support Services Specialist to manage referral coordination and ensure KPI-driven service delivery to external partners. The role emphasizes data collection and timely reporting to meet program requirements.

The Specialist maintains strong relationships with pharma, HUB, and internal/external teams, collaborating with Clinical Product Support to align contracted requirements and patient care goals.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of insurances (Benefit Verifications/Prior Authorization) preferred.
• Strong customer service focus with attention to detail.
• Ability to work independently and collaborate with teams.

Responsibilities

• Coordinate referrals and updates with assigned program representatives.
• Drive implementation and coordination of referrals with internal partners.
• Communicate daily with patients, providers, and assistance programs.
• Collect data and report according to program requirements.
• Participate in business reviews and help develop SOPs and workflows.
• Maintain positive relationships with pharma, HUB, and internal/external teams.

Skills

Customer service

Interpersonal communication

Problem solving

Independent work

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Option Care Health, a national home infusion leader, seeks a Pharma Support Services Specialist to manage referral coordination and ensure KPI-driven service delivery to external partners. The role emphasizes data collection and timely reporting to meet program requirements.

The Specialist maintains strong relationships with pharma, HUB, and internal/external teams, collaborating with Clinical Product Support to align contracted requirements and patient care goals.