Pharma CRM & Sales Ops Specialist (Remote)

Gifthealth; United States; Remote; USD 73,000 - 99,000; Full time

Job summary

Gifthealth is seeking a hands-on Sales Operations Specialist to manage CRM and HubSpot for the pharma sales team. You will ensure clean data, build pipeline dashboards, and provide forecasting insights while collaborating with Business Development Executives, Marketing, Project Management, Operations, Product, and Contracting to move opportunities from lead intake to deal completion.

The role requires 4+ years in sales/CRM operations with HubSpot experience and data hygiene discipline.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Marketing, or a related field.
• 4+ years of professional experience in sales operations, revenue operations, CRM administration, or a similar business support function.
• Hands-on HubSpot experience, including admin-level work with properties, pipelines, workflows, and custom reporting. Equivalent depth in Salesforce or a similar CRM will be considered.
• Strong data hygiene discipline, with the ability to spot process gaps, recommend improvements, and document workflows.
• Ability to manage multiple workstreams with high attention to detail, and collaborate well across teams.

Responsibilities

• HubSpot and CRM administration and optimization, including properties, pipelines, deal stages, workflows, and permissions.
• Audit and clean data regularly, enforce data standards, and resolve duplicates and errors.
• Design and roll out workflow improvements in collaboration with leadership.
• Document field definitions and train users as the system evolves.
• Build dashboards and reports on pipeline health, conversion, velocity, and forecast accuracy.
• Track opportunities and document learnings to improve sales processes.
• Support lead qualification, deal tracking, and RFP coordination with stakeholders.
• Coordinate handoffs across contracting, project management, and operations to close deals cleanly.
• Keep sales materials current and aligned with brand standards.

Skills

HubSpot

CRM Administration

Sales Operations

Data Hygiene

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Job description

Gifthealth is seeking a hands-on Sales Operations Specialist to manage CRM and HubSpot for the pharma sales team. You will ensure clean data, build pipeline dashboards, and provide forecasting insights while collaborating with Business Development Executives, Marketing, Project Management, Operations, Product, and Contracting to move opportunities from lead intake to deal completion.

The role requires 4+ years in sales/CRM operations with HubSpot experience and data hygiene discipline.