Pharma Congress Logistics Specialist

American Express Global Business Travel; Jefferson City (MO); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development

Inclusion groups

Job summary

American Express Global Business Travel is seeking an Ancillary Space and Support Specialist to lead the end-to-end planning of pharmaceutical congresses and ancillary activities in the United States. Travel up to 40% is required as part of delivering on-site services and ensuring a seamless client experience.

You will coordinate venues, AV, catering, and program logistics, while managing budgets and timelines. A strong background in pharma meetings and advanced MS Office skills are essential.

Qualifications

• 3-5 years meeting planning experience with at least 2 years supporting Pharma business.
• Pharmaceutical Congress experience a plus.
• 4-year degree preferred; CMP designation preferred.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Ability to work accurately and timely to meet deadlines.
• Advanced MS Word and Excel skills required.
• Experience with meeting industry technology (CVENT).
• Advanced oral and written presentation skills.

Responsibilities

• Manage end-to-end planning and execution of meetings, congresses, and events from kickoff through final billing.
• Build detailed project timelines and keep stakeholders on track to meet milestones and deadlines.
• Coordinate hotel, venue, travel, and supplier arrangements, including contract negotiation and management.
• Oversee event logistics and ensure services are delivered per client expectations and agreements.
• Partner with clients and internal teams to develop event agendas and program plans.
• Support registration, travel, and attendee management for a seamless experience.
• Lead regular client meetings and provide program updates throughout the lifecycle of the event.
• Monitor budgets, forecasts, and financial tracking for successful delivery.
• Coordinate site visits, inspections, and post-event debriefs for continuous improvement.
• Build strong relationships with clients, suppliers, and cross-functional teams.

Skills

Meeting planning

Pharma experience

CMP designation

Effective communication

Travel readiness

MS Word & Excel (Advanced)

CVENT experience

Presentation skills

Education

4-year degree preferred

CMP designation preferred

Tools

CVENT

Job description

American Express Global Business Travel is seeking an Ancillary Space and Support Specialist to lead the end-to-end planning of pharmaceutical congresses and ancillary activities in the United States. Travel up to 40% is required as part of delivering on-site services and ensuring a seamless client experience.

You will coordinate venues, AV, catering, and program logistics, while managing budgets and timelines. A strong background in pharma meetings and advanced MS Office skills are essential.