Pharma Cargo Sales Lead

Etihad-Airways; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Etihad Cargo is seeking a Cargo Sales Officer in Chicago to drive growth in the pharma cargo segment, building and managing key accounts, and delivering a robust commercial strategy.

You will partner with operations and marketing to secure new business, optimize shipments, and ensure excellent service while hitting revenue targets in a fast-paced, global airline environment.

This role requires strong sales acumen, pharma logistics knowledge, and fluency in English.

Qualifications

• 5–10 years of relevant work experience.
• Minimum 5 years of commercial experience within Cargo.
• Fluent in English (written and spoken).
• Strong knowledge of Salesforce.
• Basic knowledge and experience with GHA/warehouse handling.

Responsibilities

• Develop and execute sales strategies.
• Drive monthly revenue targets and monitor contribution metrics.
• Set targets for customer and product mix to achieve optimum revenue.
• Identify and target potential clients (such as Pharma, Perishables, Aerospace) and markets to grow the cargo division’s revenue.
• Build and maintain strong relationships with key clients and stakeholders.
• Manage and nurture relationships with existing clients to ensure high levels of satisfaction and retention.
• Conduct regular reviews with clients to address needs, resolve issues, and identify opportunities for additional business.
• Lead seasonal contract negotiations and allotments, as well as project cargo requests to optimize overall contribution.
• Monitor market trends and competitor activities to identify opportunities and threats.
• Provide insights and recommendations based on market analysis to adjust sales strategies as needed.
• Work closely with the cargo operations and other internal stakeholders to ensure seamless service delivery (i.e. pharmaceutical shipments).
• Collaborate with the marketing team to develop promotional materials and campaigns (i.e. targeted at pharmaceutical clients).
• Prepare regular sales reports and forecasts, detailing performance, client feedback, and market trends.
• Present findings and strategic recommendations to senior management.

Skills

Sales strategy

Account management

English proficiency

Tools

Salesforce

GHA/warehouse handling

Job description

Etihad Cargo is seeking a Cargo Sales Officer in Chicago to drive growth in the pharma cargo segment, building and managing key accounts, and delivering a robust commercial strategy.

You will partner with operations and marketing to secure new business, optimize shipments, and ensure excellent service while hitting revenue targets in a fast-paced, global airline environment.

This role requires strong sales acumen, pharma logistics knowledge, and fluency in English.