PFS Access Representative (13874)

Crmchospital; Cullman (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Crmchospital is seeking a Patient Access Representative to collect patient data and input it accurately into the hospital registration system. Responsibilities include verifying insurance, obtaining necessary certifications, and communicating notices to patients or families while delivering courteous service and ensuring patient safety and quality of care.

Additional duties involve calculating amounts due, using approved scripts, documenting all account-related events, and coordinating with

Qualifications

• High school diploma or equivalent required.
• Ability to interpret medical terminology required.
• One to two years of clerical skills required.
• Insurance verification and hospital or medical experience preferred.
• Excellent customer service skills required.
• Computer experience required.

Responsibilities

• Data collection and input into the hospital registration system.
• Obtains signatures on all appropriate forms and issues all required notices to the patient or family member.
• Verifies insurance, identifies certification requirements, and obtains them when necessary.
• Notifies supervisory personnel if patient present for services and authorization is required but not on file.
• Calculates estimated amount due and requests payment using hospital-approved scripts.
• Accurate and thorough documentation of pertinent events regarding account handling, including researching prior accounts.
• Demonstrates and encourages team behavior and exceptional patient/guest experiences.
• Upholds and promotes patient safety and quality.

Skills

Clerical skills

Excellent customer service

Computer experience

Education

High school diploma or equivalent

Job description

Patient Access Representative-

- Data collection and accurate input into the hospital registration system

- Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member

- Verifies insurance, identifies certification requirements, and obtains them when necessary. Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file

- Calculates estimated amount due and request payment using the hospital approved scripts

- Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts

- Demonstrates and encourages team behavior and exceptional patient/guest experiences

- Upholds and promotes patient safety and quality

Qualifications

Education:

High school diploma or equivalent required. The ability to interpret medical terminology required.

Experience:

One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred

Additional Skills/Abilities:

Excellent customer service skills required. Computer experience required