Petroleum Dispatch & Logistics Specialist

Nexusenergyservices; Harrisburg (Dauphin County); On-site; USD 52,000 - 76,000; Full time

Job summary

Nexusenergyservices seeks a Dispatch Specialist to coordinate daily dispatch for NES Service and Construction operations in the United States. The role emphasizes optimizing schedules, routes, service times, and effective communication with customers and internal teams.

You will analyze service calls, allocate resources, track status against SLAs, maintain dispatch records, and drive process improvements to reduce response times and improve service efficiency while ensuring compliance and safety.

Qualifications

• 3-5 years of dispatch or operations experience in the petroleum industry.
• Excellent written and verbal communication skills; must interact effectively with customers, technicians, and internal teams.
• Strong organization, multitasking, attention to detail, and problem-solving skills.
• Industry certifications and training required to maintain knowledge.

Responsibilities

• Coordinate daily dispatch of field technicians to service calls and construction projects; assign calls to branches as needed.
• Communicate with customers, technicians, and internal teams about appointments, changes, delays, and cancellations; resolve scheduling issues promptly.

Skills

Communication

Organizational skills

Detail orientation

Problem solving

Customer focus

Software learning

Tools

Microsoft Office Suite

Dispatch tracking applications

Job description

Nexusenergyservices seeks a Dispatch Specialist to coordinate daily dispatch for NES Service and Construction operations in the United States. The role emphasizes optimizing schedules, routes, service times, and effective communication with customers and internal teams.

You will analyze service calls, allocate resources, track status against SLAs, maintain dispatch records, and drive process improvements to reduce response times and improve service efficiency while ensuring compliance and safety.