Peter Bs Busser

PORTOLA HOTEL & SPA; Monterey (CA); On-site; USD 22,000 - 26,000; Part time

Job summary

Portola Hotel & Spa in Monterey, CA is seeking a part-time busser to support the Food Server and deliver a warm guest experience in a fast-paced setting.

The role requires excellent communication, teamwork, and the ability to keep tables and service areas clean, with a friendly, customer-first approach. Must have CA Food Handlers/ServSafe and Alcohol management certifications; hours may include days, nights, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• California Food Handlers / ServSafe Certification required.
• State approved Certification Alcohol management required.

Responsibilities

• Serve guests following service standards to enhance the guest experience.
• Assist serving staff by delivering food orders to tables.
• Clear, wipe, and reset tables with dishes and utensils.
• Refill water and coffee for guests and maintain beverage service.
• Maintain sanitation, safety, and cleanliness in work areas.
• Understand hotel food safety procedures and compliance.
• Assist bartenders with ice, glassware, and bussing when needed.

Skills

Communication skills

Teamwork

Customer service orientation

Attentive listening

Detail oriented

Education

High School Diploma or equivalent

Tools

Basic computer skills

Phone skills

Job description

Job Details

Job Location: Monterey, CA 93940

Position Type: Part Time

Salary Range: $16.90 - $16.90 Hourly

Job Shift: Day

Job Description

The Peter B’s Bussers are responsible for assisting the Food Server in serving guests. They must have good communication skills, the ability to lift, pull and push moderate weight and be willing to work with urgency in a fast paced environment with continual customer contact.

The Essential Job Functions of this Job Are

• Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests’ experience
• Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
• Responsible for maintaining work areas and equipment clean
• Responsible for clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest
• Assists serving staff in delivering food orders to tables
• Responsible for refilling guest water glasses and coffee cups
• Maintain sanitation, health and safety standards in work areas
• Complete food and beverage knowledge and be able to communicate in detail to guests
• Comply with the Company’s standards of conduct
• Assist bartenders with refilling ice bins, washing glassware, bussing dishes and replacing beverage products when scheduled as bar back

The Ideal Candidate will

• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
• Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.
• Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.
• Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs.

Additional Responsibilities

Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.

Qualifications

• High School Diploma or equivalent – Required
• California Food Handlers / ServSafe Certification – Required
• State approved Certification Alcohol management - Required

Required Knowledge, Skills, & Abilities

• Detail oriented and comfortable working in a fast-paced environment
• Ability to solve problems quickly.
• Basic computer and phone skills.

Previous Experience Required

• Minimum 6-months of Food & Beverage experience required; hospitality experience preferred.