Peter Bs Busser

Custom House Hotel Lp; Monterey (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Custom House Hotel Lp is seeking a friendly and energetic busser to support the Food Server in delivering excellent guest service at our Monterey property. The role requires attentiveness, strong teamwork, and the ability to work quickly in a busy dining area.

The ideal candidate will have at least 6 months of food & beverage experience, reliable communication, and compliance with health and safety standards.

Qualifications

• Detail oriented and comfortable working in a fast-paced environment.
• Ability to solve problems quickly.
• Basic computer and phone skills.

Responsibilities

• Assist in serving guests and clearing tables to maintain a smooth dining flow.
• Support bartenders with refilling ice, washing glassware and bussing dishes.
• Maintain sanitation and safety in work areas and assist with setting tables.
• Provide friendly, attentive service and communicate clearly with guests and staff.
• Ensure knowledge of food and beverage offerings to inform guests accurately.

Skills

Detail oriented

Problem solving

Basic computer skills

Communication

Education

High School Diploma or equivalent

California Food Handlers / ServSafe Certification

State approved Certification Alcohol management

Job description

JOB DESCRIPTION: The Peter B’s Bussers are responsible for assisting the Food Server in serving guests. They must have good communication skills, the ability to lift, pull and push moderate weight and be willing to work with urgency in a fast paced environment with continual customer contact.THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE:• Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests’ experience• Ability to assume a pleasant and helpful attitude towards guests and fellow staff members• Responsible for maintaining work areas and equipment clean• Responsible for clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest• Assists serving staff in delivering food orders to tables• Responsible for refilling guest water glasses and coffee cups• Maintain sanitation, health and safety standards in work areas• Complete food and beverage knowledge and be able to communicate in detail to guests• Comply with the Company’s standards of conduct• Assist bartenders with refilling ice bins, washing glassware, bussing dishes and replacing beverage products when scheduled as bar backThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.The Ideal Candidate will:• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.• Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.• Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.• Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.• Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs.ADDITIONAL RESPONSIBILITES:Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS:High School Diploma or equivalent – RequiredCalifornia Food Handlers / ServSafe Certification – RequiredState approved Certification Alcohol management - RequiredREQUIRED KNOWLEDGE, SKILLS, & ABILITIES:• Detail oriented and comfortable working in a fast-paced environment• Ability to solve problems quickly.• Basic computer and phone skills.PREVIOUS EXPERIENCED REQUIRED:Minimum 6-months of Food & Beverage experience required; hospitality experience preferred.