Pet Wellness Front Desk Specialist: Compassionate Care

Mission Pet Health; Irmo (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Some weekends and holidays

Job summary

Well Pets Veterinary Clinic and After Hours Urgent Care, located in Irmo, SC, seeks a friendly receptionist to join our AAHA-accredited practice. You will manage calls, appointments, and payments while delivering compassionate customer service to clients and their pets.

We emphasize education and professional growth, offering internal support and opportunities to advance within the network. A flexible schedule including some weekends supports our team-focused culture.

Qualifications

• Must have excellent customer service and a genuine love for animals.
• Ability to manage calls, appointments, and payments with accuracy.
• Willingness to work some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records, schedule appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure pets receive the best care.
• Embody Compassion and Empathy: be a calming presence and treat each pet as if it were your own.

Skills

Customer service

Communication

Organizational skills

Team player

Stress management

Tools

Veterinary software

Job description

Well Pets Veterinary Clinic and After Hours Urgent Care, located in Irmo, SC, seeks a friendly receptionist to join our AAHA-accredited practice. You will manage calls, appointments, and payments while delivering compassionate customer service to clients and their pets.

We emphasize education and professional growth, offering internal support and opportunities to advance within the network. A flexible schedule including some weekends supports our team-focused culture.