Pet Wellness Concierge

Mission Pet Health; Nashville (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Discounted veterinary care for your, a

Online discount platform access

24/7 Teladoc access

Job summary

Mission Pet Health is seeking a friendly, detail-oriented Receptionist to welcome clients, answer phones, and coordinate appointments at our Nashville-area practice. You will help maintain medical records and assist with front-office tasks while delivering compassionate client service.

The role offers a competitive hourly rate or salary, with benefits and opportunities for growth within a national network of veterinary professionals. Weekend and holiday availability may be required.

Qualifications

• Provide excellent customer service and a welcoming front-desk presence.
• Demonstrate strong communication and interpersonal skills in a busy clinic.
• Maintain organized appointment schedules and accurate medical records.
• Be a collaborative team member and adapt to a fast-paced environment.
• Experience with veterinary software is preferred and beneficial.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Coordinate appointment schedules and maintain accurate records.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on hospital services and preventive care.

Skills

Customer service

Communication skills

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly, detail-oriented Receptionist to welcome clients, answer phones, and coordinate appointments at our Nashville-area practice. You will help maintain medical records and assist with front-office tasks while delivering compassionate client service.

The role offers a competitive hourly rate or salary, with benefits and opportunities for growth within a national network of veterinary professionals. Weekend and holiday availability may be required.