Pet Wellness & Client Services Coordinator

VCA Inc.; Scottsdale (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Continuing Education Allowance for eligible positions

Digital Exercise Therapy Program

Job summary

VCA Inc. seeks a Client Service Coordinator in Scottsdale, AZ to enhance the flow of clients and pets within the hospital. The ideal candidate will drive productivity of the veterinary medical team while ensuring outstanding communication and service to our clients.

The role requires strong customer service skills, organizational ability, and proficiency in Microsoft Office. Benefits include comprehensive insurance and retirement plans.

Qualifications

• Ability to multi-task without loss of accuracy.
• Strong written and verbal communication skills.
• Organizational ability to carry out assignments systematically.
• Problem-solving skills to identify and solve practical issues.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Ensure clear communication with associates and clients.
• Educate clients about pet health needs and hospital services.
• Maximize productivity of the veterinary medical team.

Skills

Customer Focus

Communication Skills

Client Service Skills

Problem-solving

Organizational Ability

Mathematical Ability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

VCA Inc. seeks a Client Service Coordinator in Scottsdale, AZ to enhance the flow of clients and pets within the hospital. The ideal candidate will drive productivity of the veterinary medical team while ensuring outstanding communication and service to our clients.

The role requires strong customer service skills, organizational ability, and proficiency in Microsoft Office. Benefits include comprehensive insurance and retirement plans.