Pet Store Shift Supervisor - Hands-On Team Leader

Pet Supplies Plus; Ashtabula (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Be part of a neighborly, community-?or

Career Growth & Advancement Opport...

Competitive Pay

Pet-First, People-First Environment

Job summary

Pet Supplies Plus in Ashtabula, OH seeks a Store Shift Supervisor to lead the team during shifts and ensure a neighborly, exceptional customer experience while keeping daily operations smooth.

You will supervise in-store activities, assist customers, process transactions, and help with online orders. The role emphasizes hands-on leadership, teamwork, and a positive pet-friendly environment.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to lift up to 65 lbs.
• Must be 18+ years old and able to meet local hiring requirements.

Responsibilities

• Deliver neighborly service and help customers pick products.
• Support daily operations and manage shift priorities.
• Assign tasks and help team stay organized.
• Assist customers with product selection and recommendations.
• Process transactions and handle returns or issues.
• Fulfill online and special orders and manage cash.

Skills

Customer service

Communication

Leadership

Multitasking

Tools

Microsoft Office

Job description

Pet Supplies Plus in Ashtabula, OH seeks a Store Shift Supervisor to lead the team during shifts and ensure a neighborly, exceptional customer experience while keeping daily operations smooth.

You will supervise in-store activities, assist customers, process transactions, and help with online orders. The role emphasizes hands-on leadership, teamwork, and a positive pet-friendly environment.