Pet Store Shift Lead - Flexible Hours & Benefits

Pet Supplies Plus; Willoughby (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Community-focused team

Career growth

Competitive pay

Pet-first environment

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Training & development

Vision insurance

Job summary

Pet Supplies Plus in Willoughby, OH is seeking a Store Shift Supervisor to lead the team during shifts and ensure a neighborly, high-service store. You will help maintain daily operations and create a welcoming environment for customers and their pets.

The role requires at least 2 years in retail, strong customer service skills, and the ability to stand for long periods. This franchise location offers opportunities for growth, flexible scheduling, and a benefits package including health, dental,

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.

Responsibilities

• Lead the team during your shift and ensure a neighborly customer experience.
• Assist customers with product selection and provide recommendations.
• Process transactions and support the register; handle returns or issues.

Job description

Pet Supplies Plus in Willoughby, OH is seeking a Store Shift Supervisor to lead the team during shifts and ensure a neighborly, high-service store. You will help maintain daily operations and create a welcoming environment for customers and their pets.

The role requires at least 2 years in retail, strong customer service skills, and the ability to stand for long periods. This franchise location offers opportunities for growth, flexible scheduling, and a benefits package including health, dental,