Pet Store Shift Supervisor: Flexible Hours & Career Growth

Pet Supplies Plus; Pennsylvania; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases

Pet Care Training Programs

Promotion From Within Culture

Medical, Dental & Vision Plans (Full‑U

Health Savings & Flexible Spending

Paid Time Off (Full-Time)

Job summary

Pet Supplies Plus is seeking a Store Shift Supervisor in Pennsylvania to lead the team, deliver exceptional neighborly service, and uphold PSP standards. You will provide leadership coverage up to four times weekly when managers are offsite and support daily store operations with a focus on guest experience and pet care.

The role requires 2+ years in retail, strong customer service and MS Office skills, and the ability to lift up to 50 pounds. Flexibility with schedules is essential.

Qualifications

• High school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills are a must.
• Ability to operate a forklift and lift up to 50 pounds.

Responsibilities

• Lead store team and reinforce PSP standards and daily management routines.
• Provide leadership coverage up to four times a week when managers are offsite.
• Adhere to policies on cleanliness, animal care, safety and security.
• Learn and perform back-office procedures like signage, price changes, and cashier records.
• Involved in recruiting, onboarding and team member development.
• Communicate opportunities to improve community engagement or store performance.
• Act as store team member when not acting as manager-on-duty.
• Willingness to perform nail trims on pets.

Skills

Retail experience

Customer service

Sales skills

Leadership

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Forklift

Job description

Pet Supplies Plus is seeking a Store Shift Supervisor in Pennsylvania to lead the team, deliver exceptional neighborly service, and uphold PSP standards. You will provide leadership coverage up to four times weekly when managers are offsite and support daily store operations with a focus on guest experience and pet care.

The role requires 2+ years in retail, strong customer service and MS Office skills, and the ability to lift up to 50 pounds. Flexibility with schedules is essential.