Pet Store Shift Leader: Flexible, Neighborly Service

Pet Supplies Plus 4074; Millcreek Township (PA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Dental insurance

Paid time off

Job summary

Pet Supplies Plus 4074 is seeking a Store Shift Supervisor to lead a neighborly, pet-focused team on daily shifts in Millcreek Township, PA. You will guide associates, ensure smooth operations, and deliver a high-quality customer experience with a focus on service and efficiency.

The role requires retail experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. You’ll be part of a community-focused team offering growth opportunities and

Qualifications

• 2+ years of retail experience
• Strong customer service and sales skills
• Ability to stand, walk, bend, and lift up to 65 lbs

Responsibilities

• Lead the team during shifts to ensure neighborly service
• Assist customers with product selection and recommendations
• Process transactions and support register operations
• Manage daily store tasks and prioritize duties
• Place and track special orders and online orders
• Reconcile cash drawers and perform end-of-day procedures
• Maintain a clean, safe, and organized store environment
• Support team during busy periods as needed
• Ensure smooth, efficient shift operations
• Provide a positive, pet-friendly shopping experience

Skills

Customer service

Team leadership

Communication

Time management

Tools

Microsoft Office

Job description

Pet Supplies Plus 4074 is seeking a Store Shift Supervisor to lead a neighborly, pet-focused team on daily shifts in Millcreek Township, PA. You will guide associates, ensure smooth operations, and deliver a high-quality customer experience with a focus on service and efficiency.

The role requires retail experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. You’ll be part of a community-focused team offering growth opportunities and