Pet Store Shift Lead – Customer Service & Team Growth

Pet Supplies Plus; Wilmington (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth & Advancement Opportunities

Pet-First, People-First Environment

Job summary

Pet Supplies Plus in Wilmington, North Carolina, is looking for a retail leader to join their community-focused team. You'll deliver exceptional service to pet parents, support daily operations, and assist team members in managing tasks.

The ideal candidate has 2+ years of retail experience, strong customer service skills, and enjoys working with people and pets. This position offers opportunities for career growth in a pet-first environment.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Ability to stand and move for extended periods.

Responsibilities

• Deliver exceptional customer service and assist pet parents.
• Support daily operations and manage tasks.
• Help team members manage priorities and time.

Skills

Customer service

Communication

Team leadership

Organization

Tools

Microsoft Office

Job description

Pet Supplies Plus in Wilmington, North Carolina, is looking for a retail leader to join their community-focused team. You'll deliver exceptional service to pet parents, support daily operations, and assist team members in managing tasks.

The ideal candidate has 2+ years of retail experience, strong customer service skills, and enjoys working with people and pets. This position offers opportunities for career growth in a pet-first environment.