Pet Store Lead: Make an Impact, Lead with Care

Petco; Folsom (CA); On-site; USD 26,000 - 39,000; Full time

Job summary

Petco in California is seeking a Key Holder to lead daily store operations, ensure outstanding customer service, and maintain a safe, welcoming environment for pets, partners, and customers.

You will open and close the store, supervise associates, assist with training, and help execute merchandising standards, pricing, and inventory tasks.

This role offers a clear path to leadership within a supportive team and requires previous retail experience and strong communication skills.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store and oversee daily operations.
• Provide exceptional customer service and support store leadership.
• Lead and train partners on floor standards and procedures.
• Ensure merchandise presentation and cleanliness.
• Handle inventory tasks and cash transactions.

Skills

Retail experience

Leadership

Communication

Multitasking

Cash handling

Job description

Petco in California is seeking a Key Holder to lead daily store operations, ensure outstanding customer service, and maintain a safe, welcoming environment for pets, partners, and customers.

You will open and close the store, supervise associates, assist with training, and help execute merchandising standards, pricing, and inventory tasks.

This role offers a clear path to leadership within a supportive team and requires previous retail experience and strong communication skills.