Pet Store Lead — Leadership, Ops & Service

Petco Animal Supplies, Inc.; Radebaugh (PA); On-site; USD 19,000 - 26,000; Full time

Job summary

Petco Animal Supplies, Inc. is hiring a Key Holder to help lead daily store operations, supervise partners, and ensure a safe, welcoming environment for pets and customers.

You will open and close the store, support leadership on floor, manage cash handling, and help with merchandising, inventory, and customer service to deliver a great shopping experience. This role requires prior retail experience, strong leadership, and the ability to multitask in a fast-paced environment, including evenings

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store, following cash handling and security protocols.
• Supervise partners and support store leadership.
• Deliver friendly, knowledgeable service to customers.
• Assist with inventory and merchandising tasks.
• Resolve customer questions promptly and professionally.
• Safely handle animals and maintain a clean store environment.

Skills

Retail experience

Leadership

Communication

Cash handling

Multitasking

Problem solving

Interpersonal skills

Job description

Petco Animal Supplies, Inc. is hiring a Key Holder to help lead daily store operations, supervise partners, and ensure a safe, welcoming environment for pets and customers.

You will open and close the store, support leadership on floor, manage cash handling, and help with merchandising, inventory, and customer service to deliver a great shopping experience. This role requires prior retail experience, strong leadership, and the ability to multitask in a fast-paced environment, including evenings