Pet Store Floor Leader

Petco Animal Supplies, Inc.; Columbia (MD); On-site; USD 38,000 - 46,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership, supervise team members, and ensure smooth daily operations.

You will engage with customers, help maintain standards, and act as a primary contact when management is not present. You will open and close the store, deliver friendly, knowledgeable service, manage merchandising and inventory tasks, and assist with promotions to help achieve store goals.

Qualifications

• Experience leading store floor operations.
• Excellent customer service skills and problem-solving ability.
• Ability to train and supervise partners.

Responsibilities

• Open and close the store and follow cash handling, safety, and security protocols.
• Supervise store partners and provide guidance during shifts.
• Assist with training new partners and reinforce best practices on the sales floor.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with inventory activities such as restocking and cycle counts.
• Identify merchandising issues and communicate to leadership.

Skills

Leadership on floor

Customer service

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership, supervise team members, and ensure smooth daily operations.

You will engage with customers, help maintain standards, and act as a primary contact when management is not present. You will open and close the store, deliver friendly, knowledgeable service, manage merchandising and inventory tasks, and assist with promotions to help achieve store goals.