Pet Salon Experience Lead: Groom & Mentor Excellence

PetSmart Store Support Group, Inc.; Bethlehem (Northampton County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is searching for a Salon Experience Lead in Bethlehem, PA, responsible for ensuring exceptional service to pet parents while supporting and developing a high-performing team. This role includes delivering grooming services and maintaining store standards.

The ideal candidate has 2+ years of grooming experience, is available full-time, and possesses strong communication and organizational skills. Join PetSmart and be part of a team that values quality and care for pets.

Qualifications

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full-time availability required with flexibility for evenings, weekends, and holidays.
• Proficiency in computer applications.

Responsibilities

• Support associate development through training, mentoring, and coaching.
• Ensure compliance with store policies and procedures.
• Perform full menu of grooming services to standards.

Skills

Grooming experience

Customer service skills

Tool proficiency

Organizational skills

Communication skills

Job description

PetSmart Store Support Group, Inc. is searching for a Salon Experience Lead in Bethlehem, PA, responsible for ensuring exceptional service to pet parents while supporting and developing a high-performing team. This role includes delivering grooming services and maintaining store standards.

The ideal candidate has 2+ years of grooming experience, is available full-time, and possesses strong communication and organizational skills. Join PetSmart and be part of a team that values quality and care for pets.