Pet Retail Shift Lead — Customer Experience & Operations

Petco Animal Supplies, Inc.; Marble Falls (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership, supervise partners, and ensure smooth daily operations in a retail environment.

The role emphasizes customer service, store safety, and adherence to policies while providing a trusted point of contact when management isn’t present. Ideal candidates have retail experience and prior supervisory responsibilities, with strong leadership and communication skills.

Qualifications

• Previous retail experience required.
• Key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Open and close the store, ensuring cash handling, safety, and security.
• Support daily store operations including sales, tasks, and recovery.
• Execute merchandising standards, planograms, pricing, and signage.

Skills

Leadership

Communication

Multitasking

Supervisory experience

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership, supervise partners, and ensure smooth daily operations in a retail environment.

The role emphasizes customer service, store safety, and adherence to policies while providing a trusted point of contact when management isn’t present. Ideal candidates have retail experience and prior supervisory responsibilities, with strong leadership and communication skills.