Pet Resort Supervisor — Lead 5-Star Team & Flexible Schedule

K9 Resorts Luxury Pet Hotel; Middletown (NJ); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

401(k) participation

Health, dental, and vision benefits

Flexible scheduling

Leadership development programs

Employee discounts

Job summary

K9 Resorts is seeking a dedicated Supervisor to lead daily operations at our New Jersey location. You will guide front- and back-of-house teams, model exceptional service, and drive pet-parent enrollments through proactive sales and engaging experiences.

Join a fast-paced, pet-loving team where leadership, coaching, and a proactive mindset help deliver a 5-star guest experience while maintaining safety and operational excellence.

Qualifications

• Proven leadership and coaching ability.
• Strong communication and customer service skills.
• Sales minded with ability to drive enrollments and upsell services.

Responsibilities

• Lead daily operations and be a Manager on Duty as needed.
• Coach and support front- and back-of-house teams.
• Ensure adherence to brand standards and safety policies.
• Assist with scheduling, staffing, and daily execution.
• Maintain a clean, safe, and organized facility.

Skills

Leadership

Communication

Sales oriented

Scheduling

Team coaching

Customer service

Job description

K9 Resorts is seeking a dedicated Supervisor to lead daily operations at our New Jersey location. You will guide front- and back-of-house teams, model exceptional service, and drive pet-parent enrollments through proactive sales and engaging experiences.

Join a fast-paced, pet-loving team where leadership, coaching, and a proactive mindset help deliver a 5-star guest experience while maintaining safety and operational excellence.